CAREER OPPORTUNITY
CREDIT & COLLECTIONS SPECIALIST - PART TIME
Location: Elmsford, New York (Hybrid)
Who You Are: Two’s Company is seeking a Part-Time Credit & Collections Specialist to join our team. This is a great opportunity for someone looking for a flexible, hybrid part-time role with competitive pay.
The ideal candidate is motivated, detail-oriented, and comfortable communicating with customers and internal teams. This role is focused on supporting cash flow while providing professional, customer-focused service. Daily responsibilities include making collection calls, responding to customer and Territory Manager inquiries, releasing orders, resolving credit card issues, and reconciling customer accounts.
This is a hybrid position requiring approximately 20–25 hours per week, with some flexibility. The pay rate is $25 per hour.
What You'll Do:
- Release daily orders from credit hold as needed
- Make daily collection calls
- Conduct customer account analysis focusing on resolution and payment
- Propose payment plans for management review and resolve customer disputed items
- Enter system notes pertaining to collections and disputes
- Ensure timely communications with customers and sales team regarding credit and receivables issues
- Propose credit limits for new accounts and recommend credit limit changes for existing accounts, following pre-established guidelines
- Work with third-party collection agency and monitor account activity
- Process credit card payments as needed
- Post cash as needed
- Monitor daily reports as assigned
- Provide management with account status updates as assigned
- Generate customer statements as needed
- Provide back up support to department colleagues
- Special projects and tasks as assigned
Qualifications:
- Minimum 2-3 years in a “client-focused" collection environment
- Self-motivated & quick thinking
- Polished phone manner & presence
- Comfort level in negotiating with clients
- Strong computer experience (Excel, Word, Outlook, NetSuite ERP a plus)
- Mathematical aptitude
- High energy and a sense of urgency
- Ability to multi-task
- Strong organization & communication skills, verbal and written
Benefits of working here?
We offer a competitive compensation package and the atmosphere is vibrant, engaging, productive and fun!
About the Company
Two’s Company is dedicated to innovation and trendsetting in the giftware industry and prides itself in providing the Global Market with high style fashion, gift and home products at moderate prices. Two’s has evolved over the years into a powerhouse brand in multiple categories and a dynamic sales organization that serves as advocates for our retail partners. Today, Two’s Company has four divisions: the signature Two’s Company Gift and Home décor line, the couture Tozai Home collection of decorative accessories, the whimsical Cupcakes & Cartwheels, and 2 Chic a fashion accessories line.